FAQ – Mycospring‎
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FAQ

General information

How do I know which mushroom is right for me?

We’ve created several guides on the site, including a short compatibility questionnaire to help you choose. You’re also welcome to reach out for a consultation by phone, WhatsApp, or email—our contact details are right here on the site.

Are medicinal mushrooms safe to use?

All of our mushrooms are approved by the Ministry of Health, thoroughly tested for heavy metals and toxins, and carefully monitored from cultivation to final product. Still, if you are taking medication, we recommend consulting a healthcare professional.

Can mushrooms be taken alongside medication?

You should consult a doctor and adjust the desired treatment if necessary.

Can children consume the mushrooms?

To date, there is not enough research on the use of medicinal mushrooms in children. While we do have experience with pediatric use, we recommend consulting with a healthcare provider or family doctor before starting.

Can I take medicinal mushrooms during pregnancy or breastfeeding?

While our products are not restricted for use during pregnancy or breastfeeding, there is still not enough research on this topic. We recommend that pregnant or breastfeeding women consult a healthcare professional before use.

Are the products kosher?

Yes, the product is kosher Parve. Under the supervision of the Lower Galilee Regional Rabbinate

Products & usage

Can mushrooms be combined?

Yes. Medicinal mushrooms work best together and do not interfere with one another. You can find our recommended combinations on the website.

What is the difference between the powder and the liquid extract?

The extract is formulated for quick, convenient absorption—ideal for a daily boost. The powder offers deep, long-lasting effects and is the purest form of the mushroom. Many people choose to combine both for optimal benefit.

When is the best time to take each mushroom?

Timing can vary from person to person, but here are some general guidelines: Cordyceps – in the morning, for energy.
Reishi - in the evening, to support restful sleep or in case of stress&anxiety
Lion's Mane - at the start of the day, to enhance focus and concentration.
You’ll find more detailed usage recommendations on each product page.

What makes Mycospring mushrooms unique?

We are the only company in Israel that grows its own mushrooms—from culture to final product—with full approval from the Ministry of Health. Our products use 100% fruiting bodies only, with no additives, cultivated under strict, controlled conditions. No imports. No shortcuts. No compromises.

Are there any side effects?

In rare cases, mild effects such as temporary fatigue, changes in digestion, or a feeling of dryness may occur—especially at the beginning of use. The body usually adapts gradually, and you can adjust the dosage to find the right balance. Our team is always here if you’d like personal guidance.

How do you know how much to take?

For extracts: the recommended dosage is 1–2 sprays per day (many start with one and increase gradually).
For powders: ½ teaspoon per day. Note: Cordyceps powder should be brewed in boiling water.

If you feel the need for an extra boost, you can gradually increase the dosage, listening to your body’s response.

Are your products vegan?

Yes. All our products are vegan, without additives.

Why does the extract have a sweet taste?

We use only vegetable glycerin as a preservative (no sugar, no sweeteners). The taste is subtle, natural – and some people even like it :)

Do the products contain gluten?

Although the fruiting bodies in our products are naturally gluten-free, they are cultivated on wheat substrates and may therefore contain traces of gluten.

Do the extracts or powders break intermittent fasting?

Extracts and powders contain negligible calories and have a very low glycemic value, so they are generally not considered to break intermittent fasting when taken in standard daily doses. Still, the effect may depend on individual sensitivity and the specific fasting method.

Loyalty & Subscriptionד

How do I join the subscription plan?

When checking out, simply select the subscription option and choose your preferred delivery frequency—for example, every 30, 45, or 60 days. Please note: A subscription must be selected separately for each product.

What are the benefits of the subscription?

Subscribers enjoy a permanent 10% discount—including on specials and bundles—plus the convenience of automatic deliveries, so you never have to remember to reorder. Please note: coupon codes cannot be applied to subscription orders.

Is it possible to cancel the subscription?

Yes. To cancel, simply contact our customer service team and we’ll take care of it for you.

Can I redeem points in the subscription program?

No. Points you accumulate cannot be redeemed toward subscription orders, but you can use them to purchase new or other products outside your subscription.

Can I redeem a coupon code in the program?

The subscription plan already includes a 10% discount on all products, so coupon codes cannot be applied to subscription orders.

How do you join the loyalty program?

Very simple—membership is free and automatic when you register for the club or make a purchase. Please note: to redeem points, you must be logged in as a club member.

How do you earn points?

Every purchase on the site earns you points—1 point for every 1 NIS spent.
Points can be redeemed at a rate of 1 NIS for every 20 points.
You can also earn extra points by subscribing to our newsletter, celebrating a birthday, writing a product review, and more.

How do you redeem the points?

At checkout, you’ll see your accumulated points and can choose to redeem them as a discount on your order.

How is the value of points calculated?

100 points = 5 NIS discount. For example, 400 points give you a 20 NIS discount at checkout

Do the points expire?

Yes. Points are valid for one year from the day they are earned. Don’t worry—we’ll remind you to redeem them before they expire.

Referal program- how does it work?

Share your personal link with friends—when they make a purchase over ₪300, they’ll receive a 5% discount, and you’ll get 300 points in your account after their first order.

Is there a limit on the number of referrals?

No. You can earn points for every new member who makes a purchase through your link.

What’s the difference between joining the mailing list and the loyalty program?

Joining the mailing list means receiving updates, tips, and special offers by email. The customer club includes the full loyalty program—earning and redeeming points, birthday gifts, exclusive benefits, and more.